| Question: |
As
we refine our interface, how can we make sure we stay on track
with our users? Will they understand the symbols we
use? Will they be able to navigate the site easily? |
| Methods: |
Web
and Telegroups |
| Response: |
We
worked with the client to develop stimulus materials to be
viewed over the web. Using an Internet web-conferencing
service and a tele-conference voice connection, we interviewed
small groups of lawyers about interface and navigation issues. |
| Impact: |
Development
of the web interface continues on schedule and has incorporated
end-user input concerning critical icons and navigation
options. |
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©2002
Arundel Street Consulting, Inc.
tom@arundelstreet.com
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